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Customer Feedback - Ashford Castle

This year Ashford Castle underwent extensive renovations which have made this already outstanding property even better! Ashford Castle is certainly something to add to your bucket list; the service and experience you receive whilst at the property is second-to-none, making Ashford completely worth the visit!

Below I have included some of the comments from guests who have stayed at Ashford Castle over the last year...


We loved our stay at the Ashford Castle! We stayed in one of the tower rooms with a great view of the lake and front yard. We took full advantage of the facilities and activities, enjoyed them all! We will definitely recommend the Ashford Castle to all who travel to Ireland. Thank you and your incredible staff for our wonderful stay, we have never experience being treated like royalty, the Ashford gave us that experience! Memories for life!!! Thank you again!!! - Julie Henderson

Service is the first thing I noticed when we arrived. It would be easy to assume that the staff would be pretentious or snooty given the world-class quality of the hotel. What I found was that everyone was welcoming from the moment we arrived at the outside gate to the moment we left. All staff greeted us with a handshake and they introduced themselves using their names. When my wife asked where we should park the car, the staff member said "don't worry about that, we'll take care of it for you." He said it in a way where we didn't even worry if we parked the car in a parking space or in the middle of the driveway. Everyone was very accommodating. Thank you so much for an enjoyable stay. - Jeffrey Maillie 


I can't begin to tell how wonderful our stay was at Ashford Castle. The service was beyond anything I had ever encountered before and the grounds were incredible. Don't ever change a thing. - Darin Majack

We only stayed one night, but the experience was excellent. The castle and surrounding gardens were absolutely beautiful and the staff were fabulous. We also did the falconry lesson, which we loved! - Christine Parker


From the minute we were greeted by George at the gate to Ashford Castle to the checking out process, the entire experience was amazing and by far exceeded my expectations. I wanted to stay in a castle but I had no idea that I would we treated like a princess! It was wonderful, all the staff were fabulously friendly, welcoming, professional and meticulous, truly one of the best travel experiences I have had and we travel A LOT! Many thanks to all. - Georgina Springer

Obviously the venue is "special" in and of itself. However, I can't say enough good things about how the staff (everyone of them!) made it even more so. It was an amazing 5 days, made all the more so by the very friendly, welcoming and special service of the whole castle team. - Cathy Sullivan


The customer service couldn't be beat. Truly exceptional. There were so many little things that people did that really went a long way. It's such a beautiful property too. - Jennifer Blanck

To experience this fantastic property please enquire below...







Castles available to book through Celtic Castles

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